Exploring the benefits of tagging forum posts based on a hierarchical domain model of the course content in online forums
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Online forums are extensively used for educational purposes by students and teachers. Apart from numerous advantages, online educational forums have some limitations too. It is a common scenario that students have a certain query in their mind and they want to find an answer for that query from the online educational forum. Their intended information could be present in some forum posts, but the students could not find it due to the numerous branching out forum threads. The students thus get frustrated after some time and post their query as a new question on the forum, due to the difficulty in finding the relevant information from the online educational forum. This thesis proposes a solution to solve the problem of difficulty in finding most relevant forum posts for students' queries by presenting an approach of content-based tagging of forum posts based on the hierarchical domain model of the course content.