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Time-Based Work-Personal Life Conflict and Burnout: Predictors of Enacted Workplace Incivility

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dc.contributor.advisor González-Morales, M. Gloria
dc.contributor.author Chris, Alexandra
dc.date.accessioned 2014-10-16T19:21:07Z
dc.date.available 2014-10-16T19:21:07Z
dc.date.copyright 2014-10
dc.date.created 2014-09-30
dc.date.issued 2014-10-16
dc.identifier.uri http://hdl.handle.net/10214/8522
dc.description.abstract The existing incivility literature has focused primarily on the antecedents of incivility using between person analyses. This study builds on the previous literature by examining the antecedents of incivility using a within-persons diary study. Using a sample of 101 participants, the current study examined the daily relationships between time-based work-personal life conflict and enacted incivility towards coworkers and patients, as well as the moderating role of emotional exhaustion and depersonalization. Participants completed surveys twice daily over five consecutive working days. The data was analyzed with a hierarchical linear modeling approach using the nlme and multilevel packages in R software, version 3.0.0. There were 16 hypotheses and only two were supported. The significant results indicated that time-based personal-to-work life conflict predicted enacted incivility towards coworkers and that emotional exhaustion predicted enacted incivility towards patients. Theoretical and practical implications are discussed. en_US
dc.description.sponsorship SSHRC Insight Development 430173 en_US
dc.language.iso en en_US
dc.subject incivility en_US
dc.subject work-family conflict en_US
dc.subject burnout en_US
dc.title Time-Based Work-Personal Life Conflict and Burnout: Predictors of Enacted Workplace Incivility en_US
dc.type Thesis en_US
dc.degree.programme Psychology en_US
dc.degree.name Master of Arts en_US
dc.degree.department Department of Psychology en_US
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