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Trends in Travel Technology

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Title: Trends in Travel Technology
Author: Cheung, Winnie
Abstract: The use of Internet has been increasing exponentially as consumers become more tech-savvy and perceive the Web as a medium for information and communication. With the popular use of Internet, consumers are now able to access travel information without the guide of a traditional travel agent. This increases the use of online travel agents, which results in a decline in the demand for traditional on-site travel agents. Consumer preferences are changing constantly; therefore it is imperative that the industry stays updated to fulfill the heterogeneous needs and demands. This paper discusses the history of the trend, the impacts of the trend on the travel and tourism industry, and the future outlooks for this trend.
Description: This paper examines the increasing trend in travel technology, and the impacts this trend has on the tourism industry.
URI: http://hdl.handle.net/10214/3696
Date: 2012-06-04


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