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Library Desktop Usage UX Study - Final Report

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Title: Library Desktop Usage UX Study - Final Report
Author: McLaughlin, Juliene
Abstract: In February 2015 the Library's UX Team investigated usage of the library's public desktop computers. Over 10 days, a total of 669 computers were observed and 30 interviews were conducted. Based on our findings we concluded: (1) students use the computers for a variety of reasons including printing, using a specific software, convenience and speed; (2) users were primarily writing a document, on Courselink, or researching; (3) the first floor computers are the busiest; and (4) location and accessibility are very important to users, and any changes affecting these, like requiring a login before usage, would be major barriers for users.
Date: 2015-03-03
Rights: Attribution-NonCommercial-ShareAlike 4.0 International
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Attribution-NonCommercial-ShareAlike 4.0 International Except where otherwise noted, this item's license is described as Attribution-NonCommercial-ShareAlike 4.0 International