Library Guides (2015) UX Study - Final Report

Abstract

In February 2015, the Library's UX Team conducted research to understand student awareness and use of Library Guides. Based on our findings we recommend: (1) improving the visibility of Library Guides; (2) exploring opportunities to promote Library Guides from websites external to the library; (3) improving search rankings. Library Guides should be the top result and the resultant link should go directly to the LibGuides homepage; (4) improving help support; (5) improving design elements; and (6) enhancing content scannability (e.g. increasing the font size of headings).