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Guelph Public Library Website UX Study - Final Report

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dc.contributor.author McLaughlin, Juliene
dc.contributor.author Verbey-Verutis, Ryan
dc.date.accessioned 2019-01-02T20:02:30Z
dc.date.available 2019-01-02T20:02:30Z
dc.date.created 2017-09-10
dc.date.issued 2019-01-02
dc.identifier.uri http://hdl.handle.net/10214/14702
dc.description.abstract In September 2017, the UX Team explored user perception of the newly redesigned Guelph Public Library (GPL) website. We conducted in-person interviews and usability tests with 25 participants at 5 different GPL branches. Based on our findings we recommend: (1) ensuring important information is displayed above the fold; (2) improving the colour contrast between text and background; (3) avoiding using library jargon like ‘eLibrary’ and ‘eResources’; (4) improving the structure of the persistent navigation menu by making mutually exclusive and exhaustive categories; (5) explaining the difference between ‘catalogue,’ ‘resources’, and ‘website’ on the search drop-down menu; and (6) including the word ‘Search’, or a search bar, on the homepage. Not all users associate a magnifying glass symbol with the option to search. en_US
dc.language.iso en en_US
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International *
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/4.0/ *
dc.subject user experience en_US
dc.subject library report en_US
dc.subject ux en_US
dc.subject guelph public library en_US
dc.subject website redesign en_US
dc.subject usability testing en_US
dc.title Guelph Public Library Website UX Study - Final Report en_US


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Attribution-NonCommercial-NoDerivatives 4.0 International Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International