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Perceptions of Internal Communications by UG Staff and Faculty UX Study - Final Report

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dc.contributor.author McLaughlin, Juliene
dc.contributor.author Bergart, Robin
dc.date.accessioned 2018-11-02T17:14:20Z
dc.date.available 2018-11-02T17:14:20Z
dc.date.created 2018-08-15
dc.date.issued 2018-11-02
dc.identifier.uri http://hdl.handle.net/10214/14372
dc.description.abstract The Library's UX Team conducted focus groups with faculty and staff in August 2018 to learn about their attitudes and perceptions towards internal communications. Based on our findings we recommended: (1) using multiple communication channels over time to reach a broad audience; (2) showing a single slide at the beginning of department meetings to increase faculty awareness; (3) increasing word-of-mouth communication using the model of department ambassadors; (4) experimenting with announcements in classrooms when targeting messages to students; and (5) accompanying emails with event invitations with calendar invites en_US
dc.language.iso en en_US
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International *
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/4.0/ *
dc.subject user experience en_US
dc.subject ux en_US
dc.subject library report en_US
dc.subject faculty perceptions en_US
dc.subject staff perceptions en_US
dc.title Perceptions of Internal Communications by UG Staff and Faculty UX Study - Final Report en_US
dc.type Report
dc.rights.license All items in the Atrium are protected by copyright with all rights reserved unless otherwise indicated.


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