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Understanding workplace deviant behaviours based on perceived gender discrimination, organizational justice and organizational attachment: A case of Chinese hotel employees

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Title: Understanding workplace deviant behaviours based on perceived gender discrimination, organizational justice and organizational attachment: A case of Chinese hotel employees
Author: Qu, Yanjing
Department: School of Hospitality, Food and Tourism Management
Program: Tourism and Hospitality
Advisor: Jo, WooMiChoi, HS Chris
Abstract: This study examines the relationship among hotel employees’ perceived gender discrimination, organizational justice/injustice and workplace deviant behaviours, as well as the mediating effect of organizational attachment within the Chinese hospitality industry. Structural equation modeling (SEM) was used to test the hypotheses. Empirical results show that (a) perceived gender discrimination is negatively related to affective commitment and organizational identification, and positively related to turnover intention and organizational deviance, (b) distributive justice and procedural justice are positively related to affective commitment and organizational identification, and have no impact on turnover intention or organizational deviance, (c) turnover intention is positively related to organizational deviance, while affective commitment and organizational identification do not influence organizational deviance, (d) the impact of perceived gender discrimination on organizational deviance is mediated by organizational identification and turnover intention, whereas affective commitment has no mediating effect. The study findings provide theoretical and practical implications for future research and hotel human resource management practice.
URI: http://hdl.handle.net/10214/10458
Date: 2017-05


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