Restaurant Management as an Extreme Job: How Restaurant Managers are Motivated to Work in a Job Characterized by Long Hours and High Intensity

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dc.contributor.advisorHolmes, Mark
dc.contributor.advisorMcAdams, Bruce
dc.contributor.authorGordon, Rebecca
dc.date.accessioned2022-05-19T19:28:59Z
dc.date.available2022-05-19T19:28:59Z
dc.date.copyright2022-05
dc.date.created2022-05-02
dc.degree.departmentSchool of Hospitality, Food and Tourism Managementen_US
dc.degree.grantorUniversity of Guelphen
dc.degree.nameMaster of Scienceen_US
dc.degree.programmeTourism and Hospitalityen_US
dc.description.abstractThis study explores whether restaurant management can be classified as an extreme job. Interviews were conducted with 15 restaurant managers working in independent restaurants in Ontario, Canada. The study found that 11 out of 15 managers were working an extreme job. These managers worked over 48 hours each week in fast-paced and unpredictable environments, held many responsibilities, and found it difficult to take time off work. Self-determination theory was used to discover that restaurant managers experience controlled motivation to work long hours and take on many responsibilities. Managers suggested that they do not want the fast-paced nature of their work to decrease but they would like to see their jobs become less physically and emotionally demanding. This research can be used by the restaurant industry to improve the design of restaurant manager jobs to ensure that managers are satisfied, engaged and less likely to leave their jobs.en_US
dc.identifier.urihttps://hdl.handle.net/10214/26990
dc.language.isoenen_US
dc.publisherUniversity of Guelphen
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectrestauranten_US
dc.subjectmanagementen_US
dc.subjectextreme joben_US
dc.subjectself-determination theoryen_US
dc.subjectmotivationen_US
dc.subjectresponsibilityen_US
dc.titleRestaurant Management as an Extreme Job: How Restaurant Managers are Motivated to Work in a Job Characterized by Long Hours and High Intensityen_US
dc.typeThesisen
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