A Service-oriented Approach to Ontario Food-grade Soybeans and Cannabis Supply Chains

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dc.contributor.advisorSomogyi, Simon
dc.contributor.authorYu, Michael
dc.date.accessioned2021-12-13T16:25:38Z
dc.date.available2021-12-13T16:25:38Z
dc.date.copyright2021
dc.date.created2021-11-25
dc.degree.departmentSchool of Hospitality, Food and Tourism Managementen_US
dc.degree.grantorUniversity of Guelphen
dc.degree.nameMaster of Scienceen_US
dc.degree.programmeTourism and Hospitalityen_US
dc.description.abstractFulfillment of customers’ requirements is becoming increasingly important in today’s competitive era. Customers are increasingly valuing agri-food products for specific qualities and the protocols used in their production. Service-dominant logic offers an alternative relational approach to the traditional cost-driven transactional management of agri-food supply chains. Using a qualitative approach, trustful and committed B2B relationships; acknowledgement and effective application of intangible resources; and customer-centric value co-creation are identified as key elements to a service-oriented supply chain. Interaction between chain members, resource integration, and value co-creation was also found to be heavily informed by institutional context, such as markets and legislation. These findings suggest that strengthening linkages and coordination in supply chains may also require managing resources that lie beyond the supply chain, such as institutions and institutional arrangements, in addition to the traditional management of goods, information, and buyer-supplier relations.en_US
dc.description.sponsorshipOntario Agri-Food Innovation Alliance
dc.identifier.urihttps://hdl.handle.net/10214/26560
dc.language.isoenen_US
dc.publisherUniversity of Guelphen
dc.rights.licenseAll items in the Atrium are protected by copyright with all rights reserved unless otherwise indicated.
dc.subjectSupply chain managementen_US
dc.subjectService-dominant logicen_US
dc.subjectAgri-fooden_US
dc.subjectValue co-creationen_US
dc.subjectRelationshipsen_US
dc.subjectIntangible resourcesen_US
dc.subjectInstitutionsen_US
dc.titleA Service-oriented Approach to Ontario Food-grade Soybeans and Cannabis Supply Chainsen_US
dc.typeThesisen_US
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