Library Guides (2015) UX Study - Final Report
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Date
2019-11-26
Authors
McLaughlin, Juliene
Bergart, Robin
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Abstract
In February 2015, the Library's UX Team conducted research to understand student awareness and use of Library Guides. Based on our findings we recommend: (1) improving the visibility of Library Guides; (2) exploring opportunities to promote Library Guides from websites external to the library; (3) improving search rankings. Library Guides should be the top result and the resultant link should go directly to the LibGuides homepage; (4) improving help support; (5) improving design elements; and (6) enhancing content scannability (e.g. increasing the font size of headings).
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Keywords
user experience, library guides, library reports, UX